FAQ: Gamemaster Classified
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What’s the Wall of Fame + NES game mention?

It’s a small twist on an old Nintendo Power standby, the NES Achievers section (later known as The Arena), where top players would have their names and high scores on display for the world to see. To keep the spirit of that section and to add a bit of a personal touch, backers who get their names in the book will also be listed alongside an NES game mention of their choosing. Got a hidden gem you want to broadcast to the world? Or some weird little obscure import? As long as it exists on the NES (or Famicom, or Game Boy), it’s fair game! The names will be arranged on Mario-style bricks.

Last updated: February 09, 2021 07:09

Why no worldwide shipping?

This was not an easy decision to make, but we’ve had incredible difficulty with worldwide shipping in the past, especially lately with coronavirus and security complications. Far too many orders of previous projects have been returned or outright lost by international postal services, leading to frustration from backers and significant costs on our end to reship dozens of past books (which can run as high as $50 postage for a 2-pound package). We feel that overseas shipping is simply not an acceptable level of reliability from both a backer and a fulfillment perspective. So to lessen frustration, we are shipping Gamemaster Classified to the USA, Canada, and Mexico only. The e-Book will be available everywhere though, of course.

Last updated: February 09, 2021 07:09

I’d like an e-Book alongside the physical book.

Not a problem! To keep things a little simpler though, we plan on having the e-Book be an add-on upon checkout (when the book releases) rather than having an extra eight tiers or so to include it everywhere. That way, people who want the digital version can get it, and those who aren’t interested don’t have to purchase it.

Last updated: February 09, 2021 07:09

When and where do I fill out my shipping address?

We’ll send out backer surveys when the book is close to being completed (est. date, Feb 2022). This helps minimize any complications such as changes of address. So just sit tight for now and we’ll let you know when we need your info!

Last updated: February 10, 2021 07:34

What kind of Player's Pulse question can I ask? Can I post a comment instead?

Keep in mind that these are largely going to be quick, punchy snippets of text, so broad and in-depth questions may not be ideal for this kind of section. As for content, anything video game related is ideal. But do keep in mind that this book is meant for readers of all ages, so let’s keep it E10+! Comments are fine too (shout outs for your favorite games, quirky brief memories, etc) if you don’t have a particular question. A few sentences is fine; similar to the length of this paragraph!

Last updated: February 10, 2021 18:40

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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